Payment Policy

ClawExperts currently offers the following categories of plans:

• Free: A free plan for new users who want to learn about OpenClaw and experiment with building agent flows.
• Starter: A basic paid plan for individuals or users new to AI, suitable for simple tasks.
• Daily: A paid plan for people who use AI every day and need multiple workflows and integrations with external applications.
• Scale: A paid plan for teams or more demanding automation needs and longer-running workflows.
• Enterprise: A business plan with consultation, configuration, and pricing tailored to specific requirements.

The price, compute configuration, and specific benefits of each plan are displayed on the website or, for Enterprise plans, provided in a separate quotation.

The Free plan is offered at no charge and has its own resource-management mechanism.

Users receive an instance immediately after registration.

Free-plan resource reclamation works as follows:

• The instance enters sleep mode after 48 hours of inactivity.
• The user must log in to wake OpenClaw.
• We may send an email when the instance enters sleep mode.
• If inactivity continues for another 48 hours, 96 hours in total, the instance and its data may be deleted.
• Data deleted through this mechanism cannot be recovered.

Users may upgrade to a paid plan at any time to retain their resources and data.

Free-plan users may still purchase additional AI credits if this feature is supported at the time.

The Starter, Daily, and Scale plans are self-service paid plans.

Payment is made in advance before the plan is used.

Access, compute configuration, resources, and usage limits depend on the plan selected by the user.

We may update plan names, prices, configurations, or benefits from time to time. The latest version will be displayed on the website.

The Enterprise plan does not have a publicly listed price and cannot be purchased through the self-service payment portal.

Enterprise customers must contact us for consultation, configuration, and a tailored quotation.

Enterprise costs may include:

• An initial implementation fee based on the scope of work or contract
• A monthly platform fee
• Add-ons or additional support services as required

The specific terms of an Enterprise plan will be set out in a quotation, contract, or separate agreement between the parties.

Customers may pay or purchase credits using the methods supported at checkout, including:

• International cards such as Visa, MasterCard, and other cards supported by the payment gateway
• E-wallets, banking applications, or local payment methods, where supported
• Promotional codes, trial codes, or trial credits issued through applicable programs

Available payment methods may vary by region, payment gateway provider, and stage of operation.

Payment transactions may be processed by a third-party payment gateway provider.

Sensitive payment information, such as card details, is processed by the payment gateway provider. ClawExperts does not store customers’ complete card details.

Customers must ensure that their payment information is accurate, sufficient funds are available, and any required authentication steps, such as OTP or 3D Secure, are completed.

After a successful payment, a payment confirmation or electronic invoice may be sent to the registered email address.

Customers must provide accurate information if an invoice or payment document is required.

A transaction may fail due to:

• Failed authentication, an incorrect OTP, or failure to complete an authentication step
• Insufficient funds or exceeding the payment limit
• Incorrect card or payment information
• The card not being enabled for international payments, or an unsupported payment method
• An error from the bank, e-wallet, or payment gateway provider

If a transaction fails but funds are still deducted, please contact us or the relevant bank, e-wallet, or payment gateway provider for assistance.

Contact email: [email protected]

Users may upgrade, downgrade, or cancel their plan using the options supported by the system at the time.

Any refund will be processed in accordance with the Refund Policy then in effect.

Email: [email protected]

Website: https://clawexperts.com