1. ACCEPTANCE OF TERMS

By accessing or using the Service, you agree to be bound by these Terms of Service (the “Terms”). If you do not agree, you may not access or use the Service.

We may update these Terms from time to time. Continuing to use the Service after an update means you accept the revised Terms.

2. DESCRIPTION OF SERVICE

ClawExperts.com provides managed cloud-based infrastructure and tools for running OpenClaw and related AI-powered systems (together, the “Service”).

The Service may include cloud-hosted instances, AI-powered features, automation tools, monitoring, and management interfaces. We do not control and are not responsible for how users configure or use the Service.

3. ELIGIBILITY

You must be at least 18 years old, or of legal age in your jurisdiction, to use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that entity.

4. ACCOUNTS AND SECURITY
  • You are responsible for maintaining the security of your account and for all activity that occurs under it.
  • You must notify us immediately of any unauthorized access.
  • We reserve the right to suspend accounts that violate these Terms.
5. PAYMENT AND FEES
  • Fees are charged as described on the checkout page.
  • Subscriptions may renew automatically.
  • Payments are processed by third-party providers such as Stripe.
  • Fees are non-refundable unless otherwise required by law.
6. FREE PLAN
  • The Free plan is granted a hosted instance with a minimal configuration when you select the plan.
  • This is the only plan with a resource reclamation mechanism. If the account is inactive for 48 hours, your instance is paused. Data is retained and we send an email notification.
  • If the account remains inactive for a further 48 hours, the instance and all data inside it are deleted and cannot be recovered.
  • You may upgrade to a paid plan at any time before reclamation to keep your resources.
  • The daily AI allowance, configuration, and other Free plan limits are published on the pricing page.
  • We reserve the right to limit the number of free workspaces per user and to reclaim resources where abuse is detected.
7. ENTERPRISE PLAN
  • The Enterprise plan is not sold through the public price list. The terms of use are set out in a separate quotation we prepare for each customer.
  • Each workspace has only one quotation in effect at any given time.
  • A quotation may include a one-time fee, such as an implementation fee, and a recurring monthly fee. On activation you pay the one-time fee together with the first recurring period; subsequent periods are charged the recurring portion only. Taxes are added as required.
  • Payment is in United States dollars unless the parties agree otherwise.
  • An Enterprise trial applies only where a quotation has already been prepared for your workspace. When the trial ends, the workspace is suspended and charges follow that quotation, unless the parties agree otherwise.
  • You review and confirm the quotation and submit cancellation requests in the application. Cancellation takes effect according to the conditions stated in the quotation or signed contract.
  • Where the parties have signed a separate contract or quotation, the specific terms agreed there prevail over the corresponding parts of these Terms.
8. ACCEPTABLE USE

You agree not to use the Service to:

  • Violate any applicable law or regulation.
  • Create unlawful, harmful, or abusive content.
  • Interfere with or disrupt the Service.
  • Attempt unauthorized access to systems or data.
  • Distribute spam or malicious code.
  • Create or distribute content that infringes intellectual property rights.
  • Carry out automated abuse, scraping, or denial-of-service attacks.
  • Impersonate any individual or organization.
  • Deploy autonomous agents that interact with third-party services without permission.
9. RESOURCE LIMITS

Your usage must stay within the limits of the plan you have selected. We may throttle or suspend the Service if you exceed those limits.

10. AI FEATURES AND OUTPUT
  • Disclaimer on AI output: The Service may generate content using artificial intelligence. That content may be inaccurate, incomplete, or misleading. We do not warrant the accuracy or suitability of these outputs.
  • Responsibility for agents: You are solely responsible for configuring and supervising any automated agent created through the Service. We are not responsible for actions taken by those agents.
  • Automation risk: Automated actions may carry the risk of unintended results or incorrect interactions with third parties. You should test your configuration carefully before deploying.
11. INTELLECTUAL PROPERTY

The Service and all related content are owned by ClawExperts.com or its licensors. You retain ownership of your content but grant us a limited, non-exclusive license to store and process that data in order to maintain and improve the Service.

12. COPYRIGHT POLICY (DMCA)

We respect intellectual property rights. If you believe content infringes your copyright, please send a notice to:

Email: [email protected]

13. THIRD-PARTY SERVICES

The Service may integrate with third parties such as payment processors, cloud providers, and AI model providers. Your use of those services is subject to their own terms.

14. SERVICE AVAILABILITY

We do not guarantee that the Service will be uninterrupted or error-free. Downtime may occur due to maintenance or external factors.

15. DISCLAIMER OF WARRANTIES

The Service is provided on an “as is” and “as available” basis. We disclaim all warranties as to accuracy, reliability, or fitness for a particular purpose.

16. LIMITATION OF LIABILITY

We are not liable for indirect damages, loss of data, or AI-generated results. Our total liability will not exceed the amount you paid in the preceding 12 months.

17. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms are governed by applicable law. Any dispute arising will be resolved through arbitration or a court of competent jurisdiction.

18. CONTACT